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24 Hour Access!

Frequently Asked Questions

Where are you located?

 

Our office is located at 777 Panther Drive in Reno, Nevada 89506. We’re right off  US-395 at exit 72.  We are right down the street from the Maverik Gas Station and Convenience Store. Visit our facility page for more specific directions from your location. We’re conveniently loocated near a number of locations, including the University of Nevada – Reno, the Truckee Meadows Community College, the Bonanza Casino, and the Amazon Fulfillment Center.  Come check us out!

 

What are your office hours?

 

We’re here to serve you every day of the week! Stop by between the hours of 8:00 a.m. and 6:00 p.m. and speak with our resident manager. You won’t find that sort of service at any other location in Reno, so don’t hesitate to store with us!

 

What are your access hours?

 

When you store with Panther Storage, you’ll get the convenience of 24/7 access to your unit. That means you can get to your belongings on your own time, not ours! Extended access also means you can get to your boat trailer or RV for an early morning trip and return when you get back late on Sunday. Call us for more information.

 

Where can I get a truck for my moving day?

 

Right here, of course! When you move into your unit we’ll allow you to use our moving truck free of charge. 

 

Where can I buy moving and packing supplies?

 

In our office, that’s where! We carry locks, a variety of boxes, tape, moving blankets, wraps for different items, and anything else you might need to complete your project. These are all fairly priced, making our facility the only place you’ll need to go on your busy moving day.

 

What security measures does Panther Storage provide?

 

We’re glad you asked. Security is very important to us, just as it is important to you. Our manager lives on the property.  We employ perimeter fencing, gated entry and exit, individual door alarms, over 40 video cameras, and 24-hour video recording devices to keep you and your belongings safe during their stay on our property. If you have any questions or concerns, please ask our manager.

 

What is your refund policy?

Per our rental agreement Panther Storage does not prorate rent upon termination of the month to month rental agreement. Panther Storage shall refund only full months prepaid rent within twenty-one (21) days.